Consulting and Communication



This workshop is designed for those in the public sector who wish to learn practical, realistic and grounded methods for evaluating in-house initiatives including procedures, programs, services and policy. The goal is the generation of data that can best serve informed, evidence-based decision-making.

Masterclass content

The workshop covers both outcome and process evaluation, multi-stakeholder analysis, benchmarking, methods for evaluative studies, data collection and analysis, and how to make informed, yet practical, recommendations.

Learning approach

Learning will occur through presentations, discussion, exercises, and peer learning.

Masterclass outcomes

By the end of this course participants will be able to:

  • identify multiple stakeholders and their agendas
  • assess how well the initiative was implemented
  • assess whether an initiative has meet its objective
  • be able to make clear robust and practical recommendations.

Benefits for the organisation:

  • the ability to benchmark projects and assess impact in-house
  • improved decision making 
  • better reporting to various stakeholder groups including government.

Benefits for participants:

  • ability to assess the impact of their department's initiative
  • ability to make more informed decision re initiatives.

Masterclass leader: Zina O'Leary, BA, MSc, PhD

Dr Zina O'Leary is the author of several research methods and evaluation books for Sage Publications including The Essential Guide to Doing Research, Researching Real World Problems and The Essential Guide to Doing your Research Project. Zina currently coordinates the capstone Work Based Research units for both the Australian New Zealand School of Governments EMPA program and University of Sydney's Graduate School of Government GDPA program. Both units emphasise applied research for the end goal of evidence-based decision-making.